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How can I change the total/annual gift amount of my MyPay contribution?

MyPay does not allow a donor to make changes to a payroll contribution. To change the total/annual gift amount of your payroll contribution, you will need to delete your MyPay pledge with the assistance of your payroll office and and the CFCNCA Help Desk.

First, contact your payroll office. Ask your payroll office to delete the record of your MyPay pledge from the payroll system. After you receive confirmation from the payroll office that your pledge is deleted, please contact the CFCNCA Help Desk by email at support@cfcnca.org

In your email to Help Desk, please identify yourself with your name and reporting unit number. Explain that your payroll office deleted your MyPay pledge. The Help Desk will delete your pledge from the campaign records.

You may submit a new payroll pledge by paper form after the payroll office and CFCNCA Help Desk confirm the deletion of your pledge. MyPay will not allow you to make another online payroll pledge. Alternatively, you may use Nexus to make an online credit/debit/ach transaction.

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